Company Bio's
Bradford D. Standley- VP of Consulting

PROFILE

Brad is an accomplished management consultant, telecom industry professional and entrepreneur with over 25 years experience emphasizing organizational design, workforce planning, business process design and optimization, change management and employee training. He has managed numerous successful projects across a wide variety of industries, and has extensive hands-on management/ senior management experience.  Brad holds a bachelor of arts degree from the University of Maine at Orono, and an MBA from New Hampshire College Graduate School of Business

Brad’s expertise includes the following:

Strategic and operational planning
Organizational design; workforce planning; change management
Process optimization and improvement; reengineering; Six Sigma; ISO
Employee education and training
Operations; lean manufacturing; supply chain management
Telecom Expense Management (TEM)
Customer Relationship Management (CRM)
Executive coaching
Project management

REPRESENTATIVE EXPERIENCE

Managed numerous successful business process optimization and change management projects with Ernst & Young, Patiglio, Rabin, Todd and McGrath (PRTM), Darwin Partners and The Customer Management Group (CMG).

Recently earned recognition from Gartner for designing and implementing a leading TEM (Telecom Expense Management) provider’s consulting strategy, services and processes. Gartner quoted customers as citing the reason most often stated for choosing the company as being their consultative approach.

Co-architected the creation and success of a new Wireless Solutions Group, growing from zero revenue and customers in 2001 to over 20 million in revenue in 2003.

Ran a nation-wide workforce planning project for a leading wireless telecom provider, redesigning the Transport Engineering organization to focus on core, critical functions and outsource non-critical functions.

Served as Vice President - Quality at a major athletic footwear provider, where he implemented Lean Manufacturing and reengineered the sales forecasting and product supply process resulting in a sustained 48% ($24 million) inventory reduction. 

At Ernst & Young Brad participated extensively in the development of the firm’s reengineering methodology and service delivery approach. 

Developed and implemented team-based process and quality improvement courses as well as project management training for numerous companies.  Facilitated and trained internal staff at a leading wireless provider to assess and improve key engineering processes.

Implemented ISO 9000 for a high-tech graphite products company. In seven months the firm progressed from no ISO-related documentation to certification with zero deficiencies.

Ran a 3 million-dollar project to define, develop and launch the largest, most successful new product initiative for an 8 billion dollar electronic and electrical components company. Developed the enhanced customer service and call center model to support the new product line.

Developed and implemented an enterprise-wide CRM operating model for a Technical Service firm. The new model included new planning and service delivery processes, new organization structure and job positions, improved measurements and information technology. Model implementation directly contributed to the company’s return to sustained profitability.